Mount Desert Island Hospital

Bar Harbor, ME

"We have been very satisfied with Pyramid. Their remote Coding Service has enabled us to effectively address our seasonal needs. In the summer (our busy season), they become an invaluable and integrated part of our hospital coding team.

We've also used Pyramid for Remote Auditing Services. Their staff is both knowledgeable and personable, a key combination for effective staff education. And in our most recent full scope audit, Pyramid identified an improvement to our injection and infusion coding process. We have really benefited from their experience!"

Grand River Hospital District

Rifle, CO

"We have had the pleasure of working with Pyramid to complete coding audits for the last two years! Their staff is professional, knowledgeable and timely. Pyramid provided us with an action plan at the completion of the audit that allowed us to review proposed changes in our coding and document follow up. We would definitely work with them again!"

Children's Hospital in Omaha

Omaha, NE

"Pyramid provides Children's Hospital in Omaha full services for our health information management (HIM) functions. The on-site team is led by one of the most outstanding HIM leaders in the country and performs at a level that would be difficult to duplicate without the wealth of leadership experience and HIM expertise that Pyramid provides our organization."

Mercy Health Partners (Northern Region)

Toledo, OH

"I consistently use the following phrases: 'professional, committed to excellence, results-oriented and a positive part of the team.' Members of Pyramid have teamed with us on many successful net revenue improvement projects over the past 10 years. We have worked together on A/R clean up in both acute and professional arenas, credit balance projects and managed care contract compliance. They understand the 'big picture' and have the expertise to drill down to the detail needed to achieve the desired result. Their efforts have helped us to improve net revenue by millions of dollars.

Another question I am often asked is, 'Would you hire them, again' The answer is a resounding, YES!"

Orlando Regional Healthcare

Orlando, FL

"[Pyramid Healthcare Solutions] has provided Orlando Regional Healthcare with assistance in resolving aged third party accounts for several years. Their results have been OUTSTANDING!

Pyramid has consistently exceeded our expectations with high cash collections and account resolution. Their ability to seamless integrate and interface with our host patient accounting system has expedited account placement, note posting and invoicing. Pyramid's account status and resolution reports have enabled ORH to make process changes which have increased our cash collections and reduced our aged third party receivables.

In essence, Pyramid has helped us reduce our placements with them. Most vendors pitch this theory, but Pyramid delivered. We are proud to have Pyramid as not just a vendor, but a partner in our success."

Providence Memorial Hospital

El Paso, TX

"I want to thank you for the contributions you are making to our Revenue Cycle Team. I believe we have turned the corner on our initial list of issues as evidenced by improvement in the individual indicators as well as improved cash collections. I am also very pleased that the level of participation from all team members is continuing to improve. The team members are posing good questions and suggestions on correcting the issues which will take us to the next level. Thank you again for your commitment, effort and actions. I appreciate your hard work."

Sacred Heart Medical Center

Spokane, WA

"With our new collections partner, Pyramid Healthcare Solutions, cash collections have increased in excess of $8 Million. Pyramid has more than paid for itself and I would certainly recommend them to others looking for an improvement in cash and days in AR."

St. Joseph's Hospital

Bryan, TX

"I want to express my sincere gratitude to you for the training you provided. I've already seen evidence of some of your collection techniques being used in the ER (e.g.: more credit card payments, self-addressed envelopes being handed out, and more referrals being made to Financial Counselors). Your assessment and feedback is also very helpful. I expect we will be contacting you for future sessions. Thank you for your sharing your insight and your knowledge. I believe we will be a better and more effective team because of it."

University of Alabama Hospital

Birmingham, AL

"The Professional staff of Pyramid Healthcare Solutions exceeded our expectations by $19 million in the Accounts Receivable improvement project they performed for our facility. Pyramid did a great job for us and I would not hesitate to recommend them to others."

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